We are currently undergoing recruitment for a Transport planner to join our client in the Welshpool area.

• 05:00 – 15:00
• Monday – Friday
• £30,000 - £33,000 per annum

Main roles and responsibilities:

• Plan and coordinate multi-drop delivery routes for a large fleet operating across TF, SY, and LD postcode areas.
• Optimise driver schedules and vehicle usage to maximise operational efficiency.
• Maintain regular and clear communication with Collection & Delivery (C&D) drivers throughout the working day.
• Collaborate with the operations team to manage and schedule customer collections.
• Prepare, scan, and manifest pallets for national distribution via pallet network systems.
• Upload, process, and manage all customer paperwork, including customs documentation.
• Handle customer service queries via phone and email in a timely and professional manner.
• Coordinate with other depots and national distribution centres.
• Support European and Irish shipments, including customs clearance procedures.
• Quickly resolve any live delivery or collection issues to uphold service standards.
• Ensure compliance with internal transport procedures and maintain high service quality.

Skills and requirements:

• Experience in transport planning or a multi-drop logistics role (preferred).
• Solid geographical knowledge of the TF, SY, and LD postcode regions.
• Strong communication, organisational, and problem-solving skills.
• Ability to perform well under pressure in a fast-paced, deadline-driven environment.
• Confident and professional telephone manner, with a strong focus on customer service.
• Competent with Microsoft Outlook, Word, Excel, and internal systems (training provided).
• Experience with pallet networks (advantageous but not required).
• A proactive team player with a positive, can-do attitude.
• Ambition to grow within a dynamic logistics company.

If you feel you may be able to make a success of this role, then please do not hesitate in your application by completing the below form and attaching your CV.

You can also speak with a member of our team for more information on the role, or If this position isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on 01938 501445.